🚚 Shipping & Delivery Policy

Last Updated: [12/06/2025]

At Neulife Homeopathic Pharmacy, we are committed to delivering your orders quickly, safely, and reliably. Please read our shipping and delivery policy carefully before placing an order.

📦 Order Processing

• All orders are processed within 1–3 business days (excluding Sundays and public holidays).

• You will receive an email or WhatsApp confirmation with your order details once the order is placed.

• Once shipped, a tracking ID and courier details will be shared with you.

🚚 Delivery Timeline

LocationEstimated Delivery Time

Within India 4–9 business days

Metro Cities 2–7 business days

Rural Areas 6–10 business daysInternational (if applicable)7–15 business days

Note: Delivery times are estimates and may vary due to weather, courier issues, or remote area delays.

💸 Shipping Charges

• Standard shipping: Calculated at checkout based on product weight, quantity, and delivery location.

• Free shipping: Available on orders above ₹[Insert Free Shipping Amount], within India only.

• Express delivery (if offered) may incur additional charges.

🚫 Non-Serviceable Locations

While we strive to deliver pan-India, some remote or high-risk zones may be non-serviceable. In such cases:

• You will be informed via phone/email/WhatsApp.

• A full refund will be issued if we cannot deliver to your location.

📦 Packaging

All products are packed securely to ensure safety, hygiene, and protection from damage during transit. Fragile or liquid items are bubble-wrapped or sealed as needed.

📷 Damaged or Missing Packages

If your order arrives:

• Damaged: Please take clear pictures of the package and product and share them with us within 24 hours of delivery.

• Partially delivered or not received: Contact us immediately with your order number.

We will investigate and resolve the issue as quickly as possible.

📞 Contact for Delivery Issues

For any concerns related to shipping or delivery, feel free to reach us:

📧 Email: contact@neulifepharmacy.com
📱 WhatsApp: https://wa.link/1g90ib
📞 Call: 9823030440
📍 Address: Shop no 2, Sunshine Court Housing Society, opp. HDFC Bank, Kalyani Nagar, Pune, Maharashtra 411006